Problem-solving skills are one of the most valuable traits that most employers look for in potential security guards. To be a successful security guard, you must know how to solve problems effectively as they arise. Well, if that’s not the case right now, know that it’s absolutely okay. Not every security guard tasked with some form of problem-solving in their workplace is good at it initially.
So, before you begin working on it, understand you must recognize the crucial components involved in problem-solving. You must exactly know the kind of problem-solving skills you’ll need to level up your game. It’s important to get pretty specific right from the beginning.
Therefore, today we are going to introduce you to 8 effective problem-solving skills that successful security guards are learning about, developing, and implementing in their security guard teams.
A great security officer is always alert and focused on their surroundings. They must avoid as many distractions as possible, or they might miss something important, or overlook something that could put lives in jeopardy.
They also need quick reflexes. It’s not just about noticing the crime anyone can do that. The difference is that he or she must be able to quickly analyze the situation react and figure out how to address it.
Honesty of Security Guard
A security guard is responsible for securing access to buildings and protecting businesses from crime, so they have to be honest and trustworthy. A client needs to be able to look at your employee and think “Yes, I’m safe with this person.”
When you have an untrustworthy security guard, he or she may steal or do who knows what else, which is why most security companies run a thorough background check before hiring any guard candidate.
A quality candidate will present himself or herself well. First impressions mean a lot because they will probably decide if this person is trustworthy or not within the first conversation.
He or she must also maintain your trust. If they give you no reason to question them, then their employment in your company should go smoothly.
Physical Fitness of Security Guard
Ideal candidates need to be in a healthy weight range and exercise regularly. An unfit guard might not be able to protect people as well as a fit one and being in good shape will lead to mental alertness.
There is always a chance for a confrontation in this job field, so guards must be prepared to keep offenders at bay.
Not only do they need to be physically fit, but they need to look reputable, too. They should have a clean, neat uniform that’s always tucked in. If he or she looks well put together then that will make them, and your company, look good in the eyes of your client and the public they serve.
Good Communication Skills of Security Guard
A good security guard has to be able to communicate effectively with good written and speaking skills. Clear communication can be a deciding factor in handling a sticky situation, so ensure your guard candidate knows how to use their words.
Having good written communication skills allows them to carefully and accurately document each important incident that happens and the status of the facility at the end of their shift.
This security guard skill will let them get closer to your client’s customers and to the clients, themselves. Considering that most of their interactions will be with your client, it’s important for them to have an upbeat, friendly attitude and represent your company brand well.
Ability to Serve Client’s Needs
It’s important for your employee to be detail-oriented because he or she has to perform several tasks and remember a lot of information to serve clients.
They should be trained on these specific orders with your client, before assuming the post. For this, he or she needs a complete understanding of security operations, so they can meet your client’s needs.
Leader and Team Player
Security guards tend to work alone. But, they still need leadership skills. In some cases, security guards work in a group to ensure the perimeter of a business is completely secure.
When these rare instances occur, each guard needs to know the difference between when it’s time to assert themselves and take control, and when it’s time to stand down and take orders.
If they know this difference, then operations will be able to move a lot smoother. The situation can be quickly resolved, and the facility can go back to being safe and secure.
If they don’t have these leadership and team player skills, then they could potentially put lives in jeopardy.
Security Guard Skills You’ll Need to Be Successful
Before you decide to hire a guard, be sure each candidate possesses these important security guard skills. For even more qualities a successful security guard should have, read more here.
They all boil down to the individual’s ability to serve your clients and protect the public while also maintaining a professional aura. The moment they don that uniform, lives are in their hands. There is no time for slacking off.
You can’t put a price on the security of your business. Hiring a security guard is the smart thing to do, while security systems have a role to play; they can’t protect humans in emergencies.
If you’re looking for a commercial security company to protect your business then look no further than Lighthouse Security Service. The company is a licensed/insured private security agency that provides protection to many companies, hotels, and so on. Our security services are having in-depth training to handle various scenarios that can come up on the job.
Make your business protected by contacting Lighthouse Security today and get assistance with any of your business’s security needs.